Returns & Exchanges
At Mama & Roo's, we want you to love your new fashion pieces; if you are not completely satisfied, we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our streamlined process ensures that finding your perfect fit is as effortless as wearing our collection.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Package Your Items
Securely place the unworn garments in their original packaging, ensuring all designer tags and hygiene seals remain intact.
Affix Shipping Label
Print the prepaid shipping label provided via email and attach it to the outside of your package, covering any previous delivery markings.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing